Terms and Conditions of Booking
- BOOKING and CANCELLATIONS
- A deposit of £50 is required to confirm your booking if your arrival date is more than 6 weeks away.
- Full payment is required when booking, if your arrival date is less than 6 weeks away.
- All final payments are due 6 weeks before your arrival date.
- You may cancel your booking, and your deposit returned, up to 6 weeks before your arrival date.
- If you cancel within 6 weeks of your arrival date, a percentage of the total cost of your booking will be charged as follows:-
- 30 to 44 days - 50%
- 15 to 29 days - 75%
- 3 to 14 days - 90%
- 0 to 2 days - 100%
However, we will try our upmost to rebook your dates and, If we are successful in getting a replacement booking, we will refund the total amount paid less any difference in the price between your original and the replacement booking.
It's a good idea to have Holiday Insurance in place to cover any such eventualities.
Arrival and Departure Times
Arrivals are from 3.00pm.
Departures are before 12 noon.
However, we may be flexible with those times as long as we have agreed with you beforehand.
Number of Occupants
The accommodation at Tŵr-Ffoledd is for 2 people so this number shouldn't be exceeded.
Dogs
We welcome well behaved dogs (maximum of 2) but they must be under control at all times. We live in an area where sheep are plentiful and local farmers have recently seen a very worrying escalation of dog attacks on their livestock.
Please bring their own bedding and towels. We don't allow dogs on the furniture, but, seeing that dogs won't be reading this, please bring throws if they are likely to disregard that rule!
Tŵr-Ffoledd doesn't have a secure enclosed garden so please make sure you accompany your dog when outside.
Please don't leave your dog unattended in the property or allow him/her to climb onto the furniture.
Please be mindful of clearing up after your dog.
Smoking Policy
No smoking or vaping is allowed in any area of the property.
Water System
Tŵr-Ffoledd is not connected to the public water and sewerage system. Our water comes from a 130ft deep bore hole and the waste system relies on a septic tank. Please don't put wipes or sanitary products down the toilet so that blockages can be avoided.
Mobility Issues.
The access from the living area up to the bedroom is via narrow curved open steps, and the top floor is accessed by very steep open steps from the bedroom. Both are unsuitable for anyone with mobility issues.
Loss, Damage and Care of Property
We appreciate that accidents do happen, so there will no charge for minor breakages, but please let us know so we can replace the item before the next guests arrive. However, we reserve the right to make a reasonable charge for any wilful damage or reckless misuse of anything within the property. Please leave the property in a clean and tidy condition.